Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
AquaShield Systems Sdn Bhd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website paxujehadu.site or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, company name, and mailing address.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Data: Information you provide when contacting us, including inquiry details and correspondence.
- Transaction Data: Purchase history, order details, and payment information (processed securely through third-party payment processors).
3. How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill your orders and service requests
- To respond to inquiries and provide customer support
- To send product information, quotes, and technical documentation
- To improve our website, products, and services
- To send marketing communications (with your consent)
- To comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate our business (shipping, payment processing, website hosting)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under Malaysian Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant authority
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, see our Cookie Policy.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, typically for a period of 7 years for business records.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
AquaShield Systems Sdn Bhd
Email: contact@paxujehadu.site
Phone: +60 81 9877 1066
Address: Lot 47, Jalan Teknologi 3/6, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia